VocalSkull offers replacement, return and maintenance according to below terms:
- Replacement or return for a faulty product is available within 30 days after the date of purchase, on the condition that the product is under normal usage and not dissembled.
- Our products enjoy a one-year free maintenance service from the date of purchase except for the following circumstances:
- Failure or damage of the product due to improper installation, improper storage and misuse.
- Damage caused by force majeure.
- Failure or damage of the product due to dis-assembly by an unauthorized third party.
- Failure in presenting a correct, effective and clear proof of purchase.
- Warranty period expires.
Charged repair service is still available after the warranty period.