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FAQ

About Lenses

Q: What level of UVA/UVB protection do the lenses provide?

A:

UV 400, can block 100% UV damage.

Q: Are the lenses replaceable?

A:

Of course. You can firmly grasp the lens near the bridge of the glasses and gently pull it off to replace it with the lens you want to wear.

Q: Can prescription lenses be added to Sports frames?

A:

Yes. If you would like to add prescription lenses to your frames, please visit “Custom Lenses”.

About orders

Q: Where can I track my order?

A:

Log in to https://www.17track.net/en, enter the 22-digit tracking number in this URL, and click the “Track” button.

Q: How long will it take for the glasses to arrive after they are shipped?

A:

Standard shipping time: 7-12 working days;
Expedited Shipping Time: 5-7 business days

Q: How much is the shipping fee?

A:

Standard Shipping: $5-10;
Expedited shipping: Add $20 on top of standard shipping

About wearing

Q: Are the glasses adjustable?

A:

Yes. Three sizes of nose pads are available to suit many different face shapes.

Q: Can VOCALSKULL Sports be worn on rainy days?

A:

OK, but try not to. VOCALSKULL Sports has a professional waterproof and sweatproof rating of IPX5, but it cannot be submerged in water. So users are not advised to wear them in the rain or wash them with water.

Q: Why do I feel vibrations when I wear it?

A:

Because the way bone conduction products listen to sound is to transmit it to the inner ear through the vibration of the skull, so you will definitely feel the vibration.

Q: Does it feel comfortable to wear? Will it be heavy?

A:

No, the well-designed and reasonable weight makes it very comfortable to wear.